Privacy & Safety

We value our clients safety and privacy and have policies to protect it. Below is a list of things we do to ensure your comfort.

Your information may only be accessed by employees for the sole purpose of informing you in the event of a change or cancellation in your appointment. At no time will any of your information ever be sold to an outside agency or third party without your express written consent. The only exception to the rule is if the information is subpoenaed in a court of law.

It is our policy that all doors are locked while in session if there is no one at the front desk. This ensures no one enters the facility unexpectedly and unannounced. If you do arrive early and the doors are still locked, give us just a moment longer to complete the massage(s) we are actively performing and we will unlock the doors at its conclusion. This is to ensure client and well as practitioner safety.

We only employ massage therapists who are actively licensed through state government.

All our massage therapist go through the same rigorous state and federal background checks prior to performing any massages.

True Massage Therapy values an open communication and any feedback, whether positive or negative, is truly cherished and is used to make sure we continually rise above all your expectations.